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At Mahoney Alarms, we are committed to providing superior customer service!

Should you have any questions or feedback about your account, or are interested in learning about other Mahoney Alarms products or services, complete the form below and one our representatives will be in touch with you.

Mahoney Notify-Plus Inc.
PO Box 767
15 Cooper Street
Glens Falls, NY 12801

All Service Areas: (800)794-6277 or (518)793-7788
Lake Placid: (518)523-1600
Plattsburgh: (518)566-9147
Fax: (518)793-0602

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Our Response To COVID-19

Our number one priority is to keep our employees and customers safe and protected. Since we are considered an essential business, we have put into place numerous policies to make sure we are not putting our customers or employees at risk. Read more of Mahoney Alarms’ Response To COVID-19

3G Network Is Going Away

In the event of an alarm, make sure your system communicates to our monitoring center. If it’s over a 3G cellular network, supported either by AT&T or Verizon, it’s very important you know that by 2022, the 3G networks will no longer be in service. Click Shutting Down the 3G Network to read more about the 3G Sunset or contact our office to make sure your system is up-to-date.

Career Opportunities

We are always looking to add to our Mahoney family. If you are looking for a challenging and inspiring work environment, learn how Mahoney Alarms can be the place for you.


Answers To Common Questions

Should you need to update your emergency contact list, complete one of the forms below (Anytime you wish to add/delete a contact, we will need your request in writing).

Residential Form
Commercial Form

Complete the form below and return same to our office via email, mail or fax. Please keep in mind that there is a fee associated with this service (per request not per code)

Change User Code(s)

To make a one-time payment, please visit our Pay Bill page. You will need your invoice or your account information to proceed.

If you wish to setup your account for auto-pay with a credit card or bank account, please contact our office at (800)794-6277 and we will gladly assist you.

We service New York (as far North as the Canadian border, to as far South as The Capital Region, to as far West as Canajoharie) and Vermont.  Visit our map to see all the areas we cover.

Yes, you can change your own batteries.
Before replacing batteries, contact our central station to advise them you are replacing batteries. When you are done, do not forget to call our central station back to advise them you are all set. If you are unsure about what type of battery you should use, call our office and speak with our service department for further assistance.

For additional questions, visit our FAQs page .


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Ready to customize your alarm system?

Call our office at (800)794-6277 or complete the form to have one our of sales consultants contact you.